Automating Customer Relationship Management(CRM) for a Logistics Client

crm

Client Challenges The client faced several challenges in their existing CRM processes: Manual ProcessesThe company’s CRM relied heavily on manual input, which was time-consuming and prone to errors. This resulted in delays in responding to customer inquiries and inconsistent service quality. Resource ConstraintsThe logistics company struggled with limited human resources, making it difficult to manage […]

Data Lake Solution Powers Logistics Reporting and Analytics

Sparity helped a US-based logistics & transportation solutions provider build secure, resilient, and flexible data lake solution to store, analyse, and generate reports from their vast sea of data. The company is specialized in national and regional trucking, offering custom LTL (less-than-truckload), Long-haul Trucking, Intermodal, Dedicated, and Bulk shipping services.